Truck Dispatch Services for Owner-Operators and Small Fleets
You cannot drive and run a back office at the same time. A dispatcher finds the loads, negotiates the rate, books the appointments, handles the brokers and chases the invoice, so the truck stays loaded and you stay off the phone. You still decide which loads you take.
What a dispatcher takes off your plate
- Scrolling load boards between deliveries
- Negotiating with brokers who know the lane better than you do
- Running credit checks before you haul for someone new
- Chasing rate confirmations, BOLs and PODs
- Invoicing, then chasing the invoice
- Planning the next load before the current one lands
Full dispatch management, not just load finding
Plenty of services will send you a load. The work that actually costs you time is everything either side of it.
Load Sourcing
Loads found across boards and direct broker relationships that match your equipment, your lanes and where you actually want to end the week.
Load Booking
Once you approve a load, it gets booked, the rate confirmation is handled, and the pickup and delivery appointments are set.
Rate Negotiation
Rates negotiated on your behalf rather than accepting the first number posted. Knowing a lane is what separates a good rate from an average one.
Route Planning
Routes planned so your miles are loaded, not empty. Deadhead is the quietest way a truck loses money.
Broker Communication
Brokers vetted and check calls handled so you are not fielding phone calls while you drive. Credit checks before you haul, not after.
Document Management
Rate confirmations, bills of lading and proof of delivery collected, organized and filed where you can find them when it matters.
Billing & Invoicing
Invoices raised and followed up so payment is not sitting in someone's inbox, with factoring coordination if you use it.
Built for carriers, not shippers
This service is for the people who own and run the trucks: owner-operators, hotshot and box truck operators, and small fleets that have outgrown doing it all from the cab.
If you are a brand looking to have freight moved rather than to haul it, you want shipping and logistics or LTL freight instead. Not sure which side of the relationship you are on? Freight broker vs dispatcher explains the difference.
Equipment we dispatch
Dispatch is delivered together with our partner The Dispatch Force, a dedicated dispatch team. A dispatcher acts as your agent under a dispatch agreement and does not operate as a licensed freight broker.
Frequently Asked Questions
A dispatcher works on behalf of a carrier to find and book loads, negotiate rates with brokers, plan routes, handle check calls and paperwork, and chase invoices. The goal is to keep the truck loaded and moving while the driver focuses on driving rather than on the phone.
Keep the Truck Loaded
Tell us what you run, the lanes you like and how much home time you need. We will come back with how dispatch would work for your operation and what it would cost.